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FAQ

 

MeSh Cart is an online shopping site specializing in high quality Ethiopian FoodBeverageBooks,  Movies, and Clothing.

Our authentic FoodBeverage, and Clothing products come directly from merchants in Ethiopia.

No, creating an account is optional. We encourage you to create an account so that you can easily track your orders and monitor your order History.

MeSh Cart accepts a variety of payment options including Paypal and debit/credit cards. The following debit and credit cards can be used as payment:

  • Visa/MasterCard
  • Discover
  • American Express

Your billing address information is used by the credit card company for payment verification. Your credit card has a direct relationship with your billing address.

  • If your billing address is the same as your shipping address, you don’t need to provide your shipping address, just check the box that says "Ship items to the above billing address" and your item will be shipped to your billing address.
  • If your shipping address is different from your billing address or you are buying the product(s) for someone else as a gift, please provide the shipping address you would like the product to be delivered to after you provide the billing address.

At MeSh Cart, we understand and respect your concern about privacy and the protection of any information you supply while on our site. We do not sell or share information about our customers to any third parties. Any information we collect from you is only used in fulfillment of your order.

Yes. The security of our website and the protection of your personal information is extremely important to us. MeShCart uses 128-bit SSL certificate to keep your personal and credit card information secure-the same level of encryption used by large banks around the world. Your credit-card information is stored on a secure server, it allows you to make purchase online without revealing your credit card details to us. We don't have access to your credit card information. The padlock on the right side of your browser indicates that you are viewing a secure, encrypted page on our website.

At MeShCart, we understand proper packaging can help ensure that your shipments arrive safely. We use industry standard packaging material for your products.

Your order is processed and shipped within two business days after the order is placed. It usually takes anywhere from 5 - 10 business days (not counting weekends) to arrive depending on your location. If a faster, more time-definite service is needed (i.e. UPS 2nd Day or Next Day Air), please e-mail your request to info@meshcart.com and we will be happy to provide a shipping quote.

 

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